Terms of service

Terms of Service


Effective Date: __________

Last Updated: __________

Welcome to [Store Name] (“we,” “us,” “our”), located at [Website URL]. By accessing our website, placing an order, or using our services, you (“you,” “your”) agree to be bound by these Terms of Service (“Terms”) and our related policies (Return & Refund, Shipping, Privacy Policy).

1. Our Relationship


These Terms constitute a binding agreement between you and our store, governing all access, purchases, and use of our services. You represent that you are at least 18 years old (or have parental consent), have legal capacity, and provide accurate, complete, and up-to-date information.

2. Product Information & Pricing


We strive to ensure accurate product descriptions, images, and pricing, but errors (typos, system glitches) may occur. We reserve the right to correct errors without prior notice. Prices are displayed at checkout (taxes included unless stated otherwise) and are subject to change without notice. Stock is limited; we may cancel orders for out-of-stock items with a full refund.

3. Orders & Payments


An order confirmation email/notification acknowledges receipt of your order but does not form a contract. A contract is formed only when we process and ship your order. Accepted payment methods include credit card, PayPal, Alipay, etc. (checkout page). You agree to pay the full order amount (products, shipping, taxes). For payment failures, duplicate charges, or discrepancies, contact us for resolution within 3-7 business days.

4. Intellectual Property


All content on our website (text, images, videos, logos, designs, software) is protected by copyright, trademark, and other intellectual property laws and is owned by us or our licensors. You may not copy, modify, distribute, or commercially use our content without our written consent. You grant us a perpetual, worldwide, non-exclusive, transferable license to use content you submit (reviews, feedback, images) for business purposes; you warrant your content is legal and non-infringing.

5. Prohibited Conduct


You agree not to:

  • Violate laws, public morals, or these Terms;
  • Commit fraud, unauthorized account access, or false transactions;
  • Maliciously place orders, refuse delivery, or abuse returns;
  • Disrupt our website/server or distribute malware;
  • Infringe our intellectual property or impersonate our brand.

    We may suspend your account, cancel orders, restrict access, or terminate services for violations, with legal remedies reserved.

6. Limitation of Liability


We provide products and services “as is” without warranties (express or implied) regarding quality, fitness, or uninterrupted service. We are not liable for indirect damages, lost profits, data loss, goodwill harm, or consequential/punitive damages; nor for delays/losses due to force majeure (natural disasters, war, pandemic, carrier strikes, system failures). Our total liability is limited to the actual amount paid for your order.

7. Third-Party Services


Our website may contain links to third-party services (payment, shipping, social media) for convenience, without endorsement or liability. Your use of third-party services is subject to their separate terms and privacy policies; we are not liable for disputes between you and third parties.

8. Privacy Protection


Your personal information (name, address, email, payment details) is handled per our Privacy Policy, used only for order processing, customer service, and legal compliance, and not disclosed without consent (except as required by law).

9. Returns, Refunds & Shipping


  • Returns & Refunds: Governed by our Return & Refund Policy (30-day window, unused condition, original packaging).
  • Shipping: Governed by our Shipping Policy (processing time, shipping fees, delivery estimates, lost/damaged claims).

    These policies are incorporated into these Terms and are legally binding.

10. Updates to Terms


We may revise these Terms at any time; updates are effective upon posting on our website, without individual notice. Continued use of our services after updates constitutes acceptance of the revised Terms.

11. Governing Law & Disputes


These Terms are governed by the laws of the People’s Republic of China (excluding Hong Kong, Macau, Taiwan). Disputes shall be resolved amicably; if unresolved, they shall be submitted to the competent court at our store’s location.

12. Contact Us


Email: [Your Email]

Support Hours: Mon-Fri, 9:00-18:00 (UTC+8)

Address: [Your Store Address]